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Trouble Shooter

Tracksat.com offers to its valued customers, this precious service. If you have any queries about any thing related to the Satellite World, you can send your queries to : dishtech@tracksat.com
March 2007
 


Q.1 : Q: I would like to know more about FTA satellite. Do I need a special receiver to receive these channels or will my Globecast receiver pick up these available FTA channels? (Ali Akbar, Saudi Arabia)

Ans: Your Globecast receiver should work fine for FTA reception. If you have a Globecast dish and it happens to be pointed at Intelsat Americas 5, you should have no problems tuning in to the FTA channels on this satellite. You have to set up the receiver to scan for these channels, but once they are found, these channels will be available to you. If I'm not mistaken, the Globecast dish is very much oval in shape so you may have better luck with channels on the horizontal beam than those on the vertical beam or vice versa.




Q.2 : I have a 90 cm dish with Humax Receiver. Is it possible to receive Hotbird satellite transmissions in Khartoum, Sudan? (Yousaf Arshad, Sudan)

Ans: Unfortunately, signals are getting weaker as we head to the north in Africa, so you will need a dish bigger than 240 cm to receive the wide beams from Hotbird 2,3,4,6.




Q.3 : I have a problem with the installation of a satellite antenna. The antenna is one meter (39”) in diameter and has four LNB’s. I spent the entire day trying to set up my antenna behind a window but without any success. Since this house is considered a landmark, I have no other choice but to do it this way. When I made some inquiries at a dealer, I was nearly laughed out of the store and told that an installation behind glass would be impossible. What should I do? (Aslam Khan, Karachi)

Ans: Not quite. The house is a landmark and this could mean that the windows might still contain lead. If this were the case, then the only solution would be to exchange the leaded glass with lead-free glass. Another problem is the successful alignment of a multifeed antenna behind the glass. Even if one satellite after a long and careful alignment finally delivers a signal, this does not mean that the other LNB’s will be receiving signals from the other satellites. With reception behind glass you have to take into account that a signal that comes in at an angle to the glass will be deflected as it passes through the glass.




Q.4 : : I would like to be able to transfer a recording from the Topfield TF5000PVR to a PC via the USB 2.0 port. After a short time I get this error message: “Can not copy the selected file. Already used in the other process or unknown error occurred”. Where is the problem? Or does this not work at all? (Dr Ashfaque, Hyderabad)

Ans: The cable should not be longer than eight feet (2.5 meters). If a longer cable has to be used, it would be best to use it in conjunction with an active USB hub or a USB 2.0 repeater. SP4 must be installed under Windows2000




Q.5 : I live in the USA and would love to be able to receive the NIMIQ satellite. Is this possible? (Mansoor Khokar)

Ans: Yes you can receive it, but actually seeing something is another story entirely. Every transponder on this satellite is encrypted with the exception of a few radio channels. You didn’t mention in what region of the USA you live but for the most part a dish with a diameter of 75cm should be enough. Have fun with black screen reception!


 

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