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Trouble Shooter

Tracksat.com offers to its valued customers, this precious service. If you have any queries about any thing related to the Satellite World, you can send your queries to : dishtech@tracksat.com
February 2004
 


Q.1 : I am a regular reader of your magazine. It is very useful to beginners as well as professionals. I have an 8 feet diameter dish +Digital Receiver (Winersat- Digibox 500) 15 deg K LNBF. I face a problem that I cannot receive any signal of Sky Bangla from Insat 2E 83 deg E, neither the old freq. (3430v/SR 6000/FEC 3/4) nor new freq. (3454v/SR 13020/FEC 3/4). Other channels such as ETV, DD National, etc are OK. Please solve my problem. (Qasim Jan, Abu Dhabi, e-mail)

Ans: The Sky Bangla channel was earlier available on both the frequencies mentioned by you. Now as of 11th Nov it is available only on 3432 V downlink with SR of 6000 and FEC 3/4, on the same satellite, INSAT 2E at 83 degrees.




Q.2 : I would like to know how to receive the Asianet channel through the Hotbird satellite. I live in northeran areas of Pakistan.. (Ibraheem, Gilgut)

Ans: Frankly, it is impossible to receive the Asianet channel from the Insat 2E satellite , which provides better coverage for your part of area. Details are available at our website at www.tracksat.com.




Q.3 : I want to know about Star's DTH. The date when Star-DTH will start and at what rate? Please advice me. (Amjad Iqbal, Quetta)

Ans: STAR's Ku band DTH platform has not yet commenced operations. Press reports have speculated that it will be launched after March 2004. We will certainly keep our readers well informed of the developments.




Q.4 : I believe that Doordarshan has floated a tender for 10,000 DTH STBs with provision for a Conditional Access module. Do the BIS specifications dictate that a CA module provision must be made for ALL Indian DTH STB's? (Yasir, Balochistan)

Ans: The STB shall be open architecture (non-proprietary) and shall ensure technical compatibility and effective interoperability amongst different service providers in the country.




Q.5 : I am currently running two TVs from one Pace box and want to add a further TV. Will splitting one of these outlets using a Y connector have a detrimental effect on the picture quality? (Mujeeb, Lahore)

Ans: Yes it will. As a rule, you generally lose half the signal if you put in a splitter, although it may be more if it's a long cable run. We would advise putting a digital amplifier on the RF2 output of the Sky Digibox before splitting the signal.




Q.6 : I want to receive the free-to-air German channels on my Sky mini dish system. Can you please advice me on how to do this? (Idrees Qadir, Karachi)

Ans: You can in theory use your Sky Digibox for receiving Germany's free-to-air digital channels via the box's 'Add Channels' option. The problem is, though, that the German channels (including a package from ARD) use a different Astra satellite (19.2 degrees east). Either you can move your dish (which will mean losing your SkyDigital channels) or you can buy a second dish pointing at Astra, 19.2 degrees east.




Q.7 : I would like to be able to listen to the radio in one room while someone else is watching TV in another. How could I do this? I have a Panasonic Digibox. Would I have to buy another Digibox? (Zaheer Bhatti, Multan)

Ans: Yes, you will need a second Digibox. You may also need an additional free to view card, though it depends on which radio stations you listen to. For example, BBC Radio 1/2/3/4 do not require a card for listening, but Radio 5 does.




Q.8 : I am the regular reader of your magazine. I live in a small village of Punjab. I have a Winer sat digital receiver and 08 feet fiber dish. I am unable to find your magazine from my near city. I want to purchase it monthly. I came to know about a digital Receiver which needs no CAM. Tell me its price? How I will watch the free to air Channels of HOTBIRD satellite. (Irfan Hashmi, Punjab)

Ans: Thanks for interest in our magazine. We are trying to publish all information regarding satellites for our readers. Korea had made a receiver named Data Box, which Needs no CAM. Its price is 9500 here in Karachi. In order to watch the free to air channels of HOTBIRD satellite, you will need 10 feet dish.




Q.9 : How I would be able to receive Russian TV on Yamal 102 and Express 6A as well as Australian TV on OPTUS C1.I have a 3meter antenna and can receive both analogue and digital signals..(Kamran Ali, Abbotabad)

Ans: Both these satellites are above the horizon. OPTUS is at an elevation of 27 degree ,EXPRESS is at 57 degree and Yamal is at 51 degree. It would need to install five meter antenna.




Q.10 : Is it possible to run a wire from my Pace Sky Box downstairs to enable us to view our Sky channels in the bedroom? I'm not interested in buying an extra box, just wondered if we could watch whatever was on downstairs, upstairs? (Waqas, Karachi)

Ans: Yes , this is perfectly possible using additional good quality RF cable, providing the distance isn't more than about 50 metres. That's why all the SkyDigital boxes feature two RF outputs on the back. Alternatively you can buy 'powermid' type products for that will convert your remote's infra-red signals to RF signals for use over long distances. For a completely wire-free solution, you can use one of the latest Video Sender products, such as the Philips VL1200 Wireless TV Link or the Thomson VS540U . These work by re-transmitting the original signal wirelessly, but they are sometimes prone to picture and sound interference.




Q.11 : My son has a Sky system but does not use it now. Instead he was wondering what he needed to do to receive the new Freeview service? ( Usman Abas, Islamabad)

Ans: Freeview is the name of the new-ish digital terrestrial package, which comprises around 30 'free-to-air' channels. These can be received in many regions , but not all. Go to Freeview's website (www.freeview.co.uk) and enter your postcode to find out. If Freeview is available in your area, then all you will probably need is a small set-top box. You may also need a new 'wideband' TV aerial.




Q.12 : I've not had satellite TV since returning from living overseas and I would like to receive German channels and Eurosport (not British Eurosport).Can I do this with a free to air card on SkyDigital or should I install my old analogue dish and receiver? (Mohammad Iqbal, Quetta)

Ans: Yes, if you want to watch German channels then you should definitely reinstall your old analogue system. Most German channels still broadcast in analogue from Astra 19.2 degrees east as the vast majority of Germans still receive their national TV channels in this way. Unfortunately, using a free to air SkyDigital card with your Digibox will not give you any German channels




Q.13 : I want to receive the free-to-air German channels . Can you please advice me how to do this? (Zaheer, Raheem Yar Khan)

Ans: You can in theory use your Sky Digibox for receiving Germany's free-to-air digital channels via the box's 'Add Channels' option. The problem is, though, that the German channels (including a package from ARD) use a different Astra satellite (19.2 degrees east). Either you can move your dish (which will mean losing your SkyDigital channels) or you can buy a second dish pointing at Astra, 19.2 degrees east




Q.14 : I have a Sky Digibox in my living room. I also have a Magic Eye device that allows me to view the same channels in the main bedroom. What I would like to do is be able to watch SkyDigital on my computer. I was thinking of getting an appropriate digital graphics card to allow me to do it. However, how can I send my signal to my PC? ( Mohammad Shahzad, Lahore)

Ans: The GigaVideo is a video sender that uses the 2.4GHz frequency to send pictures and sound wirelessly to any other device with composite video and audio inputs. Usually this is another TV or VCR, but it could be a PC if you have a video graphics card with composite inputs. Picture quality will vary greatly depending on the distance between the main satellite receiver and your PC (it shouldn't be greater than around 30 metres) and also the number of solid walls in your building. If reception is poor, then may be best to use RF lead between the satellite receiver and the PC. The GigaVideo is a video sender that uses the 2.4GHz frequency to send pictures and sound wirelessly to any other device with composite video and audio inputs. Usually this is another TV or VCR, but it could be a PC if you have a video graphics card with composite inputs. Picture quality will vary greatly depending on the distance between the main satellite receiver and your PC (it shouldn't be greater than around 30 metres) and also the number of solid walls in your building. If reception is poor, then may be best to use RF lead between the satellite receiver and the PC.


 

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