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Trouble Shooter

Tracksat.com offers to its valued customers, this precious service. If you have any queries about any thing related to the Satellite World, you can send your queries to : dishtech@tracksat.com
December 2005
 


Q.1 : I want all my TV's to be independent, so any TV can be tuned to satellite and any other TV can be tuned to local channels, or vice versa. But, my house is pre-wired for cable and only has one cable in the wall to all my TV's. Can I do this without running more cables to the other rooms? (Naveed Hussain, Kuwait)

Ans: Yes, you can have the satellite receiver output and local channels in the same cable, as long as the frequencies are far enough apart. Remember, the satellite receiver's standard output is to either channel 3 or channel 4. If all the local channels were above VHF channel 6 or UHF channels, there shouldn't be a problem. However, most areas have a local channel 3 or 4 or another channel that is so close to the receiver's channel 3 or 4, you would have interference.




Q.2 : I know I have the dish hooked up right, but I can't find the satellites. What should I do? (Waqas Ahmad, Faisalabad)

Ans: Remember, the satellites are 22,300 miles away. You have to set the azimuth or the East/West angle and the elevation angle. There is also a skew angle on the back of the Dish 500, but it's much easier if you align the dish for the primary satellite first, then, set the skew angel. Tighten the dish on the mount, then loosen it just enough so it will turn. However, when you do this the front of the dish drops a little, so reach underneath the front and lift it up enough to hold the elevation. Be careful not to block the signal with your hand. You can slip something like a business card behind the sleeve, next to the mount at the top to help hold the dish up and still allow you to turn it.




Q.3 : I live in Muscat (approx.18N/58E). I have 1 metre plus dish + good C band LNB. Receivers - (1)Humax (embedded Viacess + 2 cam slots) (2) Goldstar analogue receiver. I use a Digisat EmitorAB meter to track satellites in this part of the world with 90% success, but I cannot split or define 53/55 or 57 East. (I have a similar problem with 68.5 and 66) I am trying to pick-up Sky News on 57 NSS703GL but although I think I am getting a signal strength of 60%( although I am not certain I am on the correct satellite) I cannot get a Quality try as I do by adjusting the LNB position and fine tuning the dish position. Is it me - if so, what am I doing wrong? (Jaleel Ahmad, Muscat)

Ans: The problem is your dish-size. The beamwidth ist fine for satellite spacing of 2 degr. in the Ku-band, but with 4.41 degr. (-3dB at 4 GHz) in the c-band too wide to separate this satellites. A solution would be a larger antenna. Between 1,6 to 1.8m. At 1.8m the main lobe beamwidth is only 2.45 degr. (-3 dB at 4 GHz).




Q.4 : We are in Riyadh, Saudi Arabia and we would like to be able to receive the Italian channels that are on HOTBIRD (Super Beam). When we tried it with a 180cm (6-foot) dish and a Humax 5400 receiver, it didn’t work. The signal level is too low. Would a different LNB help with the signal strength? (Asghar Ali, Saudi Arabia)

Ans: With a 1.8-meter (6-foot) dish, HOTBIRD’s Super Beam delivers a C/N value of about 6dB. This is not good enough. With a 2.3-meter (7.5-foot) dish the C/N goes up to about 9 dB and for your use this would be acceptable. It should be a good quality dish and definitely should not be mesh. Switching to a different LNB won’t do anything for you unless the converter you have now is from the early days of satellite reception




Q.5 : Is there a way to receive ASTRA at 19.2° East/28° East and SIRIUS in Sharjah, UAE? If so, how big does the antenna need to be? (Asif Kamal, Sharjah)

Ans: This answer came from Mark who is just around the corner. 28° can be partially received with a 1.2-meter (4-foot) antenna. The attempts to receive the 19.2° position have so far not been easy. In the old analog days a 5-meter (16.5-foot) antenna was able to pull in a few signals from ASTRA 1A. Even if you could get such a large dish, it would constantly have to be adjusted. SIRIUS reception in the United Arab Emirates is not possible.




Q.6 : I have a Star Trak 6 receiver and all my channels have good picture and sound quality except for one. It has a clear picture and no sound. What can I do? ( Nadeem, Lahore)

Ans: Press the MODE button until the sound comes in. This also works with Star Trak 8 and 8+, Star Trak 500, Star Trak 600, and Star Trak 800.




Q.7 : I'm missing odd channels on some satellites and even channels on other satellites. I've tried adjusting the skew and it does not help. Why? (Mohammad Raheem, Peshawar)

Ans: There may be a lose wire somewhere between your satellite dish and your satellite receiver. If you have verified that all of the wiring from your dish to your receiver is tightly connected, the servo motor on the dish has most likely malfunctioned.




Q.8 : What if all of the channels of the same polarity are snowy or wrong pictures on a satellite and on a neighboring satellite the opposite channels are snowy or wrong pictures? (Aurangzeb Khan, Swat)

Ans: Polarity refers to like channels on a satellite such as all odd channels or all even channels. If the wires on the back of the satellite receiver are accessible, check those that connect to the polarizer terminals. They may also be called polarity or servo terminals. The polarity wires are usually Red, Black, and White. These should connect to Red = +5V, Black = Ground (GND), and White = Pulse ( _P _ ). If these wires seem to be connected properly, then it will probably require a dealer or a technician to check the servo motor or other parts of the system.




Q.9 : I am very fond of watching sports channels. I spent most of my time while watching cricket and wrestling through my receiver. Some times, my TV screen says that there is no satellite signal, What's wrong with my TV? (Umair Ali, Karachi)

Ans: Make sure the cables and connections are secure, hand-tightening any loose connections. Heavy rain may result in a temporary loss of signal and excessive snow accumulation on the dish antenna may cause signal loss. Are there trees or shrubs growing above the dish antenna or in the path between the dish antenna and the satellites? Plant growth can interfere with incoming satellite signals to the dish antenna. Pruning back these plants may be needed to restore satellite signal. If the problem stays on the same location, verify that all the cable connections are tight between the TV, receiver and the dish antenna


 

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