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Trouble Shooter

Tracksat.com offers to its valued customers, this precious service. If you have any queries about any thing related to the Satellite World, you can send your queries to : dishtech@tracksat.com
November 2005
 


Q.1 : I have a new FortecStar Blind Scan FTA receiver with an old C-band dish and a new FTA Ku-band dish in the backyard. With all of the Ku-band channels preprogrammed in memory, I wish to scan all of the C band channels on the same satellite. Will it erase all of the previously programmed Ku-band channels or will it just add to them when scanning the C band channels. (Mohammad Imran, Islamabad)

Ans: Yes, you can scan both Ku-band and C-band signals on the same satellite and it will simply add any new channels to the end of the existing channel list. The existing channel list will not be erased. For example, Intelsat Americas 5 has both Ku and C-band signals. If you scan first for Ku signals and then scan again for C-band signals, you will get a list a both Ku and C-band channels with the Ku-band channels listed first. Keep in mind that every time you want to switch from watching a Ku-band channel to one that is C-band, you have to go into the receiver's menu and change all the necessary parameters (LOF, DiSEqC switch, etc.) so that you can watch the C-band channel.




Q.2 : I have a single dish and I am using two LNB's connected to a DiSEqC switch to a single receiver. Now I want to connect my neighbor’s receiver to my antenna so that both he and I can watch every channel. Remember, my DiSEqC switch has one output. Please how can you help me? And if I connect via the loop output from my receiver to my neighbor’s receiver, is it possible to watch every channel. (Kamran Ahmad, Lahore)

Ans: Yes it is possible for you and your neighbor to have receivers connected to your single antenna system. If you connect his receiver to the looped-through output of your receiver, then both you and your neighbor can watch satellite TV. But there are limitations. If you are both watching TV at the same time, you and your neighbor can only watch TV channels from the same satellite and also only those channels that are on the same polarization.




Q.3 : How do I watch separate programming on two televisions with the DISH Network system? (Bilal Khan, Multan)

Ans: You'll need a separate receiver for each television you'd like to connect. If you hook up more than two receivers, additional equipment like a multi-switch will be required. You can hook up as many TVs as you would like to just one receiver, but all TVs will receive the same programme.




Q.4 : I have a Power Sky 1900 Multi Receiver. Why am I getting digital break-up or tiling on my digital channels? (Saeed Ullah, Sharjah)

Ans: When digital break-up or tiling appears on a digital channel with the 4DTV, your signal is not strong enough. Adjust the dish east or west or adjust 'skew' to maximize the quality of the signal. The higher the signal quality, the less chance of tiling. Generally you will need a quality of at least 30 to lock the picture in. If neither one corrects the problem, then the LNB may need replacement.




Q.5 : My friend was guiding me about satellite broadband system. How fast is the satellite broadband system? Shehzad, Saudi Arabia

Ans: The experience with satellite broadband high-speed Internet is astonishing. When comparing typical activities with a dial-up service, the difference in the amount of time you'll be waiting for what you want is night and day.




Q.6 : If I put the dish on an outside wall, will the roof overhang cause a problem? (Amjad Iqbal, Behrain)

Ans: The signal comes in about 20 degrees above the dish. Therefore, a large overhang could block the signal if the dish is too high and too close. If you have a large overhang, have someone hold the dish in place and take a good look at the side view to be sure you have clearance.




Q.7 : My friends have installed various types of satellite receivers in their homes in order to enjoy various satellite channels. What are the differences in the various satellite receivers? (Farman Ullah, Peshawar)

Ans: The receiver electronics process information and change channels. The interactive TV Guide and Menu system is like a computer operating system. The hardware and the Guide/Menu system work together to continually retrieve programming information from the satellite. With up to 500 channels, you will be using the TV guide and Menus all the time, so ease of use and speed are very important. The early model receivers required a download from the satellite every time you wanted information on a listed program. The new DP301 has a memory chip that stores about 4 hours of the programme guide information at a time. The DP510 and DP721 are fantastic because 7 to 9 days of program information is stored on the hard disk with every download.




Q.8 : We have TV's in different rooms and we want to watch satellite channels in all the rooms. Can we connect the LNB to our existing cable box outside? (Saleem Jan, Oman|)

Ans: No, The receiver sends information to the LNB that won't get past the cable splitter. Therefore, the RG-6 cable from the LNB, or the DP34 switch at the dish must go directly to the satellite receiver(s). The only exceptions would be diplexers to combine the LNB signal with a regular TV antenna.


 

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